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As an essential service provider, we have a responsibility to take a multi-pronged approach to affordability – addressing not just the ‘now’ in terms of prices & assistance, but also by tackling longer-term affordability by increasing supply.
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6 minute read
For customers producing more solar than they need, AGL Solar Exchange enables the trade of excess solar in the form of solar tokens. These tokens can be sold to family, friends, or even other AGL customers without solar panels who are part of the trading community.
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8 minute read
Energy prices and lowering lower carbon emissions would have to be amongst the most talked about topics for 2018. But a really important, but less talked about part of this conversation, is energy efficiency. Energy efficiency is simply about achieving more while using less energy.
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9 minute read
We have an important role ensuring that disconnection is truly a last resort. Proactively identifying customers at risk of disconnection and providing a range of flexible support to help customers through periods of vulnerability is as essential as the service we provide.
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6 minute read
We take our role in Australian homes and businesses very seriously and one of my priorities is to make sure we are focused on customers. As an essential service provider, we have an obligation to provide safe, sustainable, secure and affordable energy.
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7 minutes read
Our customers expect an intuitive, consistent, seamless and personalised experience through a diverse range of digital channels. To deliver on this, we are embracing digital disruption, technology and working differently – keeping customers at the heart of what we do.
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9 minute read
The Peak Energy Rewards programs kicks in during periods of high demand. Offering a financial incentive for customers to electively reduce their electricity consumption for short periods of time to collectively lessen the load on the electricity grid.
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15 minute read
Collectively, are we taking enough of a long-term view of energy policy in Australia? Hear more from Gavin Dufty on the energy industry, with consideration of where to from here.
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5 minute read
The 2018 AFR National Energy Summit kicked off in rainy Sydney yesterday, with transition and energy policy in the spotlight. AGL was represented in the crowd and on stage by our Interim CEO Brett Redman.
