We know that our customers are looking for ways to reduce their carbon footprint, lower their bills, generate their own energy and enjoy an innovative, digitally-led customer experience.
That’s why we’re excited to introduce AGL for Business – a new customer portal for our Commercial & Industrial (C&I) and Multi-site Commercial and Government (MCG) customers.
AGL for Business is a free digital energy management tool that enables C&I and MCG customers to monitor, analyse and manage their energy usage and billing across all of their business sites.
“Easy and quick self-service is key to customer experience, and we have invested to deliver this for our customers,” said Ryan Warburton, General Manager Commercial & Industrial Customers.
“AGL for Business delivers specifically to the needs of our customers and was entirely designed and built in-house by our expert team. The platform is the culmination of extensive design and development, including broad customer co-design and input.”
Key features of the platform include:
Flexible access for the whole team
Customers can set up multiple users with access to a single account, multiple accounts, or specific levels of an account.
Detailed spend data and billing reports
Making energy accounting simple, the platform allows customers to view and download spend data, including historical billing reports (up to two years old), previous and current bills, plus the running account balance can be viewed at any time.
Usage data for powerful insights
Detailed usage information can be downloaded, including interval meter reports, carbon emissions, power factor and solar generation data where relevant.
Multiple sites at a glance
Our customers can view, search and filter data for multiple premises or business facilities from the same dashboard – with the ability to see whether a site is actively using energy, or is inactive.